Author: Breffni Banks

The 2024 IMRO Live Music Venue Awards will be held on Tuesday, March 5th, at The Sugar Club in Dublin. Stay tuned for the live performer announcement!

Limited guest list places are available for the event. If you’d like to attend, please email events@nullimro.ie

These awards have become a prestigious recognition in the Irish music calendar, celebrating excellence in live music entertainment within the entertainment and hospitality sectors.

The purpose of these awards is to acknowledge and reward venues that stand out in providing superior live music entertainment in Ireland, focusing on various aspects such as general venue ambience, staging, sound/lighting, gender balance & diversity of music programmed, professionalism in dealing with performers, promotion/PR activities, and accessibility.

Qualifying venues include pubs, hotels, arts centers, theatres, purpose-built live music venues, and more. Additionally, IMRO members can nominate their favorite Irish music festivals and venue production teams.

IMRO represents songwriters’ composers and music publishers who bring varying backgrounds, ideas, and points of view to their creativity on behalf of all music fans.

Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience.

We welcome job applicants from all communities, cultivating a culture of inclusion for employees and respecting individual strengths, views and experiences.

Our differences make us a better team – we make better decisions, drive innovation, and deliver better business results.

1. Purpose of Job

To contribute to the provision of an efficient distribution and membership service by carrying out a variety of clerical/administrative duties with a strong emphasis on data entry, data manipulation and data processing.

2. Job Context and Content

The job holder is one of a team of six Executives who are signed to the Distribution Team.

3. Principal Accountabilities

• Collecting and preparing data to aid in the distribution of mechanical and performance royalties.
• Entering data into electronic form in line with mechanical licence requirements.
• Processing general distribution data (both performance & mechanical) in line with monthly and quarterly distribution schedule.
• Matching music titles against repertoire databases.
• Undertake any other duty, which may reasonably be allocated by the team leader.
• Distribution executives are also required to cover reception/switch as part of the duty relief roster.

4. Desired Knowledge and Experience

• The holder candidate should have good keyboard skills, strong organisational skills and possess keen attention to detail.
• Familiarity with Microsoft Excel and Microsoft Access is desirable.
• A good general knowledge of music would also be of benefit.

6. Application

Please send a cv and cover letter (in a word document) outlining how you meet the criteria for the role to hr@nullimro.ie.

Deadline for applications is 5.00pm on Wednesday 31st January 2024.

IMRO represents songwriters’ composers and music publishers who bring varying backgrounds, ideas, and points of view to their creativity on behalf of all music fans.

Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience.

We welcome job applicants from all communities, cultivating a culture of inclusion for employees and respecting individual strengths, views and experiences.

Our differences make us a better team – we make better decisions, drive innovation, and deliver better business results.

1. Purpose of Job

This Credit Control Dept. contributes to the company’s overall operation by helping to carry out the collection of royalties for the Irish Music Rights Organisation (IMRO). The role incorporates credit control for IMRO and PPI royalties.

The position is part of the Credit Control Department of IMRO and reports to the Head of Legal and Collections.

The Credit Control Manager position plays a vital role in the Department. The position works with all staff within the Department to maximize cash collections for both IMRO and IMRO as an agent of PPI.

2. Job Context and Content

• Meet monthly cash targets.
• Responsible for team results, as measured through established quality service standards.
• Responsible for managing escalations from the team.
• Responsible for leading, coaching, and developing employees, ensuring high employee commitment and capability through focused collection routines.
• Responsible for creating a constructive team environment with an open communication culture and clear team goals.
• Evaluates/assess team member performance on a periodic and annual basis.
• Assist with constructing an effective credit control management framework.
• Support new initiatives and demonstrate a capability to manage and lead continuous improvement projects.
• Responsible for collections processes and activities.

3. Principal Accountabilities

• Monitoring progress on small, medium, and large accounts and instructing the Legal Department to intervene in appropriate cases.
• Day-to-day management of the credit control team to ensure that collections targets are met.
• Monitoring Credit Control team’s work, including call auditing, auditing notes and tasks.
• Constant review of credit control processes and procedures.
• Regular contact with and reporting to Head of Legal & Collections.
• Monitoring the collections process daily.
• Collection of Broadcast, Live, Online and Public Performance revenues.
• Hand-on management of key accounts, including contacting customers by phone, letter, and email and dealing with customer queries, particularly for large or difficult customers.
• Ensuring an efficient and effective cash collection process is in place, resulting in cash targets being met, reduced provision levels, low levels of debt write-off, and reduced debt turn, all monitored via KPI reports from MS Dynamics CRM.
• The setting of monthly bad debt provision levels.
• Preparation of bad debt provision reports.
• Identification of problematic accounts and data extraction for the purpose of handling mail merges.
• Identification of debt for write-off following the Board-approved debt write-off policy.
• Monitoring and reporting on cash collections versus budget daily/weekly/monthly/quarterly – reporting to Head of Legal and Collections and Senior Management.
• Identification, preparation and transfer from Credit Control of debt collection cases for legal action.
• Regular contact with the PPI team to update and work on cases.
• Regular communication with Licensing Team to review processes and high-profile accounts.
• Carrying out duties following the IMRO Customer Charter.
• Undertaking such tasks as may be assigned by management from time to time.

4. Key Attributes

• Excellent communication skills required, both internally and externally, using telephone or email to suit the circumstances.
• Organisational skills, with high standards of accuracy and attention to detail.
• Analytical skills to analyze data, gain insight and act.
• Adaptable and flexible to change with a willingness to learn and challenge in order to drive continuous improvement.

5. Desired Knowledge and Experience

• Minimum 5 years’ experience in credit control management role
• Experience managing a credit team.
• Debt Collection skills to manage the debt collection process.
• Relevant third-level qualification in finance/business administration, preferably credit management related.
• Proficient in MS Office Suite with advanced Excel skills.

6. Application

Please send a cv and cover letter (in a word document) outlining how you meet the criteria for the role to hr@nullimro.ie.

Deadline for applications is 5.00pm on Monday 29th January 2024.

IMRO announces its reaccreditation with the ‘KeepWell Mark’ for the next two years, reaffirming its commitment to fostering a healthy and supportive workplace environment.

The ‘KeepWell Mark’ is a workplace wellbeing accreditation from Ibec, which assesses companies in critical areas such as Mental Health, Wellbeing, Health and Safety, and Absence Management. IMRO’s continued dedication to employee wellness has been recognised through this accreditation.

To maintain the certification, IMRO underwent a rigorous recertification process, involving a thorough self-assessment and an onsite audit. The audit highlighted the company’s exemplary commitment in various categories, which includes:

• Leadership Commitment
• Absence Management Excellence
• Health & Safety Commitment
• Mental Health Commitment
• Smoke-Free Commitment
• Physical Activity Commitment
• Healthy Eating Achievement
• Intoxicants Commitment

The next milestone on IMRO’s journey toward workplace wellbeing excellence is a mid-term review meeting scheduled for November 2024. The company aspires to reach the next level (Achievement) across all categories within the next two years.

Looking ahead, IMRO remains committed to enhancing its workplace wellbeing initiatives, ensuring a holistic approach that fosters not only professional growth but also personal well-being, reflecting the organisation’s dedication to creating a supportive and thriving work environment for all.