Job Title: International Administrator – Internship
Salary: Available On Request
Terms: 3 months fixed term contract
Working Environment: Hybrid working model
Application: Please send a CV and covering letter outlining how you meet the criteria for the role to hr@nullimro.ie
Deadline for applications is 5.00pm on Friday 13th May 2022.
Purpose of Job
An exciting opportunity has become available for a paid, International internship within IMRO.
The overarching purpose of the role is to provide administration support to the Media Licensing Team in support of its challenging revenue targets. In addition, the job holder will be involved in specific revenue-generating projects.
The role may suit recent graduates or those interested in starting a career in the music industry. Candidates will preferably have some work experience in a sales administrator/customer service role and a keen interest in music.
Job Context and Content
The International Administrator will join the existing team of 4 people within the Media Licensing department. The role will provide the successful candidate with experience across many essential revenue functions for IMRO. This includes assisting with administrating customer accounts across broadcasters, record labels, advertisers, video-on-demand services and music streaming services.
In addition, a core focus of the role is providing support to IMRO’s international business, whereby we identify and secure royalties for IMRO members as a result of their music being used in overseas markets.
The International Administrator works in conjunction with all other members of the Media Licensing team, will be supervised by the Senior International Executive and reports to the Chief Commercial Officer.
Principal Accountabilities
- Investigating and assisting International to resolve queries in relation to royalty matters which result from domestic distributions to affiliated societies.
- Regular contact with Distribution team personnel and Membership/Marketing department personnel regarding affiliated society queries to IMRO and performance/repertoire notifications.
- Amended Works – review of amendments made to IMRO repertoire on our internal database. Where necessary, notification is sent out to affiliates to ensure IMRO repertoire is correctly documented and paid by our affiliates. Amendments can include a change in shares, publishing or addition of new members.
- AV General – review of works by IMRO members where they have included TV/Film and other media. These include advertisements, audio-visual cues and featured works.
- Share Discrepancies Review – review of payments to IMRO members from International affiliates where shares paid do not match the internal registration.
- Unidentified Performance Claims files review – these files are received from affiliates on a regular basis and contain unpaid exploitations of works, audio-visual broadcasts and live performances. These files are reviewed for IMRO repertoire and a subsequent notification with the information required for the claim is sent.
- Assisting the Licensing Officer – Live Music with processing of invoices and ad hoc queries.
- Providing general administrative support to the Media Licensing Team where required.
Principal Working Contacts
- Senior International Executive
Daily to ensure the efficient and smooth running of the International function’s day to day work flow.
- Media Licensing and Publisher Account Manager
Daily to ensure the efficient and smooth running of media licensing day to day work flow.
- Affiliate Societies
On a regular basis in responding to outbound queries and relevant team project work.
- Chief Commercial Officer
Regularly regarding objectives, priorities, and developmental support.
Challenges Faced
Flexibility is key to success in this role. The International Administrator will be assigned ongoing objectives and will be expected to work with a high degree of initiative to ensure the Media Licensing Team is supported in achieving its revenue targets. The International Administrator should have good communication skills, work well as part of a team, and be comfortable in performing routine tasks involving data. The International Administrator will need to manage their personal workload to ensure all key administrative tasks are completed accurately on time.
Planning and Organising
Daily contact with the Media Licensing Team determines priorities and need for focusing/refocusing. Difficult issues are referred to the Chief Commercial Officer. The Team meets regularly to discuss objectives, workflow and support.
Direction Received
The job holder will receive extensive training on IMRO’s systems and will be provided with a broad education on the licensing of copyright music and royalty collection. Given the entry level nature of the role, training and development will be a crucial and ongoing aspect to the role. The job holder will be supported by attendance at industry seminars, educational workshops and internal training as required, all of which will be paid for by IMRO.
Knowledge and Experience
It is preferable that the successful candidate has some experience working in a sales administrator/customer service role. The candidate will need the ability to manage varied operational tasks and resolve conflicting priorities. The candidate will need a working knowledge of Microsoft Office packages including Word, Outlook and Excel. A good general knowledge of the Irish music industry would be of benefit alongside a relevant third level qualification.
