Job Title: Membership Administration Coordinator
Salary: On Request
Term: 1 Year Fixed Term Contract
Application: Please send a CV and covering letter (in a word document) outlining how you meet the criteria for the role to hr@nullimro.ie. Deadline for applications is 5.00pm on Thursday, 19th October
IMRO represents songwriters’ composers and music publishers who bring varying backgrounds, ideas, and points of view to their creativity on behalf of all music fans.
Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience.
We welcome job applicants from all communities, cultivating a culture of inclusion for employees and respecting individual strengths, views, and experiences.
Our differences make us a better team – we make better decisions, drive innovation, and deliver better business results.
Hybrid working model – 3 days onsite
Purpose of Job
We are seeking a motivated and detail-oriented individual to join our Marketing & Membership Team as a Membership Administrative co-ordinator. This role is essential in maintaining the smooth operation of our organisation and ensuring our members receive the highest level of service and support.
Key Responsibilities
- Office Administration
- Assist in the management of the membership database, ensuring accurate and up-to-date member records.
- Process new membership applications in a timely manner
- Guide existing members through documentation or procedures in relation to their membership.
- Respond promptly and professionally to member inquiries, providing information and assistance as needed.
- Collaborate with the membership team to organise and promote member events, meetings, and activities.
- Assisting with targeting and recruiting high-profile international songwriters, composers, and music publishers for IMRO membership.
- Provide general administrative support to the department, including managing phone calls, emails, and correspondence.
- Communication and Collaboration
- Collaborate with the marketing team to create and distribute newsletters, announcements, and promotional materials.
- Work closely with colleagues to ensure a seamless flow of information and efficient cross-departmental operations.
- Planning and Organising
- Overall department objectives are set by the Marketing & Membership Director. However, the job holder is expected to be self-motivated and show a high degree of initiative.
Knowledge and Experience
- Proven experience in office administration or customer service roles.
- Strong organisational skills with meticulous attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills.
- Ability to prioritise tasks and manage time effectively.
- Strong interpersonal skills and a friendly, customer-oriented attitude.
- Strong interpersonal skills and a friendly, customer-oriented attitude.
- Familiarity with membership databases or CRM systems is a plus.
