IMRO Job Vacancy | Credit Control Executive

April 20, 2023

Job Title: Credit Control Executive

Salary: On Request

Term: 1 Year Fixed Term Contract


Please send a CV and covering letter (in a word document) outlining how you meet the criteria for the role to

Deadline for applications is 5.00pm on Friday 5th May.


Purpose of Job

This position within the Credit Control Dept. contributes to the company’s overall operation by helping to carry out the collection of public performance royalties for the Irish Music Rights Organisation (IMRO). The role incorporates credit control for IMRO royalties and PPI public performance royalties.

Public performance licensing includes the use of copyright music and sound recordings in businesses. It is licensed using the Dual Copyright Music Licence Contract and the IMRO Copyright Music Licence Contract.

The position is part of the Credit Control Department of IMRO and reports to the Head of Legal and Collections.

The Credit Control Executive position plays a vital role in the Department. The position works with all staff within the Department to maximize public performance cash collections for both IMRO and IMRO as an agent of PPI.

Job Context and Content

The Credit Control Executive is currently one of a team of 5 staff positions responsible for cash collection of all non-broadcasting areas of public performance.

The Credit Control Executive works in conjunction with the Head of Legal and Collections, Credit Control Team Lead, National Licensing Sales Manager, Field Sales Executives, Legal Executives, and Licensing Assistants.

The Credit Control Executive is one of the primary office contacts with public performance licensees and is mainly responsible for the customers’ perception of the company.

Principal Accountabilities

  • Hands-on daily accounts management, including contacting licensees by telephone, letter, and email.
  • Dealing with customer queries
  • Monitoring progress towards budgetary targets on a monthly/quarterly/annual basis
  • The maintenance of databases and records used by the Department’s Credit Control and Licensing sections.
  • Liaison with Licensing team in resolving invoice queries.
  • Helping to achieve Cash Collection targets for the Annual Budget.
  • Recording all contacts with licensees regarding their account on the IMRO Licensing system
  • If required, prepare cases for court, ensure that all necessary documentation is in place and possibly attend as a witness.
  • Undertaking such other duties as management may assign from time-to-time.

Challenges Faced

The core challenge faced by the Credit Control Assistant is the achievement of a pre-determined cash collection target in the context of varying levels of resistance to the payment of royalties. The Credit Control Assistant resolves this primarily through personal contact and building relationships with customers. (The company strategy supports this by forging links with representative groups of music users.)  Establishing a good working relationship with other Licensing Department staff is essential.

Planning and Organising

The Credit Control executive agrees the overall planning and setting of priorities with the Head of Legal and Collections/Credit Control Team Lead in the context of the overall budgetary targets. The Credit Control Executive is responsible for the planning and organisation of their day-to-day work.

IMRO Is an equal opportunities employer

IMRO represents songwriters’ composers and music publishers who bring varying backgrounds, ideas, and points of view to their creativity on behalf of all music fans.

Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience.

We welcome job applicants from all communities, cultivating a culture of inclusion for employees and respecting individual strengths, views and experiences.

Our differences make us a better team – we make better decisions, drive innovation, and deliver better business results.

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